Gimbel & Associates Blog

An Easy Way to Connect Print and Digital

Posted by Lois Ritarossi on Nov 27, 2018 12:23:13 PM

Informed Delivery Is A Win For Print Service Providers

 The USPS Informed Delivery program continues to gain momentum. As of this writing, the program includes around 13 million subscribers. An impressive 65% of email subscribers check their Informed Delivery emails nearly every day. If you’ve ever run email campaigns, you’re probably aware that achieving a 65% open rate is quite a feat.

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Topics: multi-channel campaigns, email, informed delivery, direct mail

Direct Mail - Your Multi-Channel Gateway

Posted by Lois Ritarossi on May 25, 2017 8:00:00 AM

Cross-Channel Audience Recognition
Customers may limit inquiries with print service providers to quotes on print projects, but nearly all your customers are implementing multi-channel or omni-channel marketing strategies. A recent Winterberry Group survey showed 72% of organizations in the study were actively pursuing cross-channel audience recognition as a key business priority.
 
Multi-channel may seem threatening or intimidating to companies that create print for a living. If you don’t have the experience and resources to handle multi-channel campaigns, how will you support your customers?   One answer is something comfortable and familiar: direct mail.
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Topics: integrated marketing, multi-channel campaigns, digital print, direct mail

The Printer’s Role in Non-Profit Campaign Effectiveness

Posted by Lois Ritarossi on Jan 12, 2017 9:30:00 AM

The Key to Success is in the Data

Helping non-profits reach their objectives for fundraising and retention requires print service providers to use a new approach; different from how they’ve interacted with customers for decades. Print vendors must dedicate more time to probing, analyzing, and testing than they might apply to traditional direct mail campaigns. A file of names and addresses imaged on pre-printed shells will not yield the desired results. The key to non-profit success is in the data.

 A non-profit organization’s data could be outdated or in disarray. Print service providers may have to help their non-profit clients assess, augment, and use the data necessary to make their fundraising campaigns successful. It is important to do this work before attempting to design compelling variable data campaigns.

Start with an analysis of the data that exists within the non-profit’s donor databases:

  • What information have they captured?
  • Did they record the information in a consistent manner?
  • Is information missing from some records?
  • Are there known duplicates?
  • Is the data centralized or is it spread across several departments or locations?
  • How old is the data?
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Topics: marketing, multi-channel campaigns, marketing strategy, data analytics, non-profit

Grow Your Business by Selling Value, Not Print

Posted by Lois Ritarossi on Mar 15, 2016 9:00:00 AM

Print providers are in an excellent position to help their customers understand the unique benefits of print communications, how to get the greatest return from their investments in printed material, and how to integrate print and digital media to raise the effectiveness of all the channels. Focusing on how customers benefit from their services is the way to get customers thinking of a print service provider as a strategic partner rather than a vendor.

 This requires shifting sales conversations away from production-related specifications such as print volumes, finishing, and paper stocks. Value-added discussions should be about business goals such as conversion rates, customer retention, upselling, lifetime customer value, and customer experience. 

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Topics: sales, consultative selling, multi-channel campaigns, sales effectiveness, variable data printing, digital print